At Distinguished Pools, we're not only committed to building the highest quality pool in the industry,
we also strive to offer the best possible service to our clients.
In order to protect their privacy, we have not included our clients' full names and contact information
on the website. If you'd like a complete reference list, please contact us at 858.204.1532 and we'd be happy to provide one.
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September 29, 2010
Dan,
I forgot to send this but THANKS for sending your guy out to fix the
broken tile and the other misc bits - he did a great job and most
folks probably would not have cared after this length of time.
Distinguish Pools after sales service rocks!
Steve
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September 27, 2010
Dan Ramos
Distinguished Pools
We wanted you to know that we are extremely pleased with the beautiful pool and
water slide that you designed and built in our backyard. You stand apart and lead a
company that not only fulfills your promises, but exceeds customer expectations. It
is truly unusual to see a small company operating with such high business ethics.
We would strongly recommend Distinguished Pools to anyone considering a pool
remodel!
When we first considered a pool remodel we were cautioned by several people as
we listened to their horror stories and unfulfilled claims from several big name pool
companies. The general feeling from many folks that we talked with was that they
would not recommend the company that did their pool work to anyone, adding, in some
cases, they were now out of business.
Thank you for providing us with a truly enjoyable pool and water slide!
Bob & Darlynn
Poway
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September 26, 2010
Dan,
It’s hard to believe summer is over already, time has flown since your team completed our pool in mid July.
I have been meaning to write you to thank you and everyone with the Distinguished Pools crew for doing a fantastic
job on our pool project. We are thrilled with our new backyard and couldn’t be more happy with the way the pool
turned out. Your efforts to help bring our dream to reality and backyard to life are greatly appreciated.
I would like to offer ourselves and our pool as a reference to any prospective clients of your, just let us know how we
can be of help.
I hope your summer was great and that business remains strong.
Pam and I were happy to hear that our friends Michelle and Bill [...] had Distinguished Pools re-finish their pool.
They were frequent guests at our pool this summer and then really liked your work,
how well we enjoyed working with you, and how easy you made the whole project for us.
Thanks for Distinguished Pools, we’re looking forward to lots of great times in our new pool,
Jeff
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August 31, 2010
Dan,
Just wanted to let you know how much I appreciate Aciel's work ethic. He does such a great job servicing our pool, and always goes the extra mile to first notice then actually solve any problems that arise. I no longer curse our pool on a weekly basis....
Chris
Poway
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August 2010
Dan,
Thank you so much for our beautiful pool. It has been so great the past couple weeks just being at home!!
I really appreciate you working so hard to meet my bridal shower deadline. It ended up being a great day. You and your crew
were always easy to deal with and you all made the process a good one! Enjoy the rest of the summer with your family. See you soon.
Christina
Point Loma
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April 2010
Dan,
Thank you for everything. We have been enjoying the pool and spa and absolutely love the way it turned out.
It is like a brand new paradise.
Paul and Joyce
Scripps Ranch
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March 10, 2009
Dan,
Thanks for all the help that you and the Distinguished Pools team have given us.
You fixed problems with our pool, without any questions, even though the system was installed by another firm.
You guys are Distinguished by service that went beyond the expected.
Thanks again,
Steve
San Diego
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July 30, 2008
Dan,
Thank you for making what could have been a daunting experience, to hear friends speak of it, an absolute pleasure. Your professionalism and honor made the process
a breeze and painless from start to finish. The pool looks like a revived sparkling gem. I wish I knew how easy it was going to be, I certainly would have remodeled the pool sooner.
Sincerely,
Madaline
Rancho Sante Fe
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June 10, 2008
Dear Dan:
Last summer I met with (several pool companies) to do a complete backyard makeover and redesign the 1978 Anthony Pools kidney shaped pool and spa,
the fifth and final piece of a total property renovation. After adding a second floor and an outdoor living room in 2005, the pool entry was too close to the house.
The pool was not in keeping with our remodeled home, it was too big for the yard, and there was too much concrete and not enough planting space. Frankly, it was an eyesore.
I had a specific vision: soothing, marine blue colored water, a water wall spanning the length of the back pool wall with a large planter behind it and along the front side of the pool, too.
And I was adamant about absolutely no concrete. Instead I wanted DG paths, stepping stones with groundcover and drought tolerant plants.
Several months into the process I was not altogether happy with the proposals: there was still too much pool for the backyard, not enough planting space, and every design but yours had
concrete decking or the equivalent.
After going back and forth for a couple of months, you said, "Cameron, it sounds like you want a lap pool with clean, classic lines—why don't you just take out the old pool and start over—it won't cost that much more."
We've learned more than a few things about construction projects over the years, among the most important: trust your instinct and don't skimp on materials. We decided to hire you to scrap the
old pool and landscape and start with a clean palette. And we couldn't be happier.
It was so refreshing to work with someone who not only understood my vision, but who went to extreme lengths to help me achieve it. You were a professional at every turn, coordinating
the pool construction with the landscape project, accompanying me to stone yards to select ledger stone we used for the water wall and raised spa, and the beautiful tumbled limestone coping.
I especially appreciate the time and expense working with Polaris on the custom made nozzle to give me the most flexibility with the water wall. Travis and Dan were a pleasure to work with
and the stonemasons were outstanding. Most contractors don't understand a crucial aspect of construction: managing the homeowners' expectations. You were the exception. By updating us
throughout the process with frequent (sometimes daily) e-mails and phone calls, you removed worry and uncertainty from the equation. We always knew what was happening, what to expect,
and if there were delays, why. If this is but an example of the service your clients can expect, I have no doubt Distinguished Pools will truly distinguish itself from others in the field.
Our beautiful saltwater pool with its stunning, sonorous water wall is truly the crown jewel of our property. We can't thank you enough.
Very truly yours,
Cameron
Carlsbad
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May 22, 2008
Dear Dan:
I am writing to express my appreciation for the absolutely superb work you and your company's team did on the resurfacing of our pool.
From the moment you arrived at our home for the estimate preparation, I sensed that you were running a quality outfit. The way you presented your ideas
and the manner in which you spoke of your team gave me the impression Distinguished Pools is a quality outfit.
In everything your team did, they proved the impression to be correct.
The workmanship and the attitude of your people are superb, and the final product has attracted many compliments from our friends and neighbors.
I especially thank you for the courtesies you extended as we wrapped up the little details.
You can be certain that I will recommend your company to any of my neighbors who indicate an interest in having similar work performed.
And please feel free to use me as a reference in any of your work.
Again, many thanks, and I wish you the best of success in your business.
Sincerely,
Charles
Poway
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March 8, 2008
Hi Dan-
I thought I'd send you some comparison shots of the pool. We were sad to
have to change tile when it was discovered that they were deteriorating but
we find we like this tile just as much. It certainly has updated the look
of the pool. Your advice about choosing a tile that would blend with the
natural surroundings was very helpful. We are delighted with the results!
You and your crew have accomplished a wonderful transformation. What a
relief to have a team work on the pool who knows what they're doing! Well,
I just wanted to take a moment to express our gratitude for the professional
job done by everyone involved. And, thank you for your patience with our
questions and concerns and for your vigilance in overseeing the project
every step of the way from demolition to completion.
Without reservation I am pleased to recommend your company to anyone
considering remodeling or just replastering their pool!
Sincerely,
Sandra & Ron
Tierrasanta
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Our experience with Distinguished Pools was outstanding! We love how professional they were throughtout the whole process. This experience has truly been stress free. We had heard that building a pool was such a hassle, but Distinguished Pools has proved that completely wrong. Each phase went so smoothly because the project manager was here every day checking on the crews and making sure everything was done correctly. We highly recommend Distinguished Pools because it is truly hard to find a business like this anymore. They are the best, and we cannot be happier!
The Travis Lee Family
Olivenhain
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We were one of the many families abandoned when 20-year-old Hallmark Pools
discarded its fine reputation to declare bankruptcy. All we had to show for our
considerable investment was a gaping hole of gunnite surrounded by piles of
project debris. And there we were, six weeks before Thanksgiving and expecting
a houseful of guests.
As we tried to regroup and get bids we couldn't afford, we met Dan Ramos of
Distinguished Pools. When he offered to bring together experienced teams to
complete our pool with little or no markup, we, of course, thought he was too
good to be true.
Still skeptical, we interviewed the teams he recommended and asked each one how
it could do the job well at so little cost--and in timely fashion. To a man,
they said, "Because Dan asked me to. He's just that kind of guy."
Well, we hired Dan's teams, and Distinguished Pools installed the equipment, and
we have a finished pool two and half weeks before Thanksgiving! One of Dan's
teams even removed Hallmark's trash at no cost. Dan just seems to inspire
people to do good things for others.
My husband and I are convinced our pool turned out even better than if Hallmark
had finished it. It is breathtakingly beautiful.
We hear from others (and Dan would never say such things) that Dan has even paid
out of his own pocket to complete pools for some of the owners hit by the
bankruptcy. It wouldn't surprise us if that were true even for us.
We would recommend Dan Ramos and Distinguished Pools to anyone who wants to
build or remodel a pool or wants to deal with a savvy, moral businessman. It is
rare today to find a man of such high character.
Susan
Escondido
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